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Privacy Policy

At Tayzen, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website and services.

1. Who We Are

Tayzen is a digital marketing agency specialising in Google Ads. Our team brings decades of experience across industries, running high-performance campaigns that drive measurable results.

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information: Name, email address, phone number, business information (e.g., company name, job title).

  • Technical Data: IP address, browser type and version, device type, operating system, and usage data collected via cookies.

  • Communication Data: Details of your interactions with us via email, website forms, or client onboarding processes.

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services

  • Respond to your enquiries and support requests

  • Improve our website, services, and communications

  • Send relevant service updates and marketing communications (with your consent)

  • Comply with legal obligations

4. Legal Basis for Processing

Under the UK GDPR, the lawful bases we rely on include:

  • Consent: You have given clear consent for us to process your data.

  • Contract: Processing is necessary for a contract we have with you.

  • Legal obligation: Processing is necessary for compliance with the law.

  • Legitimate interests: Processing is necessary for our legitimate business interests, unless your rights override those interests.

5. Data Sharing

We do not sell your personal information. However, we may share your data with:

  • Trusted third-party service providers who assist in delivering our services (e.g., analytics platforms, CRM tools)

  • Legal or regulatory authorities if required by law

All data processors are required to safeguard your information and only use it to fulfil the services we’ve contracted them to perform.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. If you no longer wish us to hold your data, you can request deletion (see Section 9).

7. Cookies

We use cookies to enhance your browsing experience, track website usage, and improve our services. You can modify your browser settings to decline cookies, though this may affect site functionality.

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect or incomplete data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: info@tayzen-ads.com

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Client Data Processing

As part of our services, Tayzen may on occasion receive personal data from our clients about their customers (e.g. names, email addresses, and phone numbers). In these cases, we act as a data processor on behalf of the client (data controller).

This data is:

  • Used solely for the purpose agreed with the client

  • Stored securely within Google Workspace, a platform compliant with UK GDPR and covered under Google's Data Processing Agreement

  • Never shared with third parties or used for any other purpose

  • Protected through strict access controls and encryption

We enter into data processing agreements (DPAs) with all clients where relevant to ensure GDPR compliance and uphold our commitment to data protection and security.

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